- Platform: e-learning site (web address: https://www.i-d-e-e.it) hosted by TOPHOST ( https://top.host/ ) data center:
- Administrator: owner and manager of the Platform (e-mail address: email@example.com);
- Role: set of privileges relating to the use of Platform;
- Service: use of the learning environment deployed by the Platform. The type of use varies depending on the user's Role.
- User: individual who visits the Platform and may then use the Service;
- Account: collection of resources and contents individual to a Platform User;
- Authenticated User: User who registers on the Platform to create an Account.
- School: Authenticated User who takes on the specific Role of course and teacher co-ordinator, and who is therefore able to manage the entire course, dictating both its structure and its educational content;
- Teacher: Authenticated User who takes on the specific Role of course teacher and who is therefore able manage the entire course, dictating both its structure and its educational content;
- Student: Authenticated User who takes on the specific Role of course student and who therefore is able to use the course resources and activities made available by the Teacher;
- Requested course: course created by the Administrator after being requested by a Teacher;
- Class code: code generated by the Teacher that allows the course to only be accessed
by those in possession of this code;
- Terms of Service: conditions of use of the Platform that are listed in this document.
Terms of Service
Clause 1 (Acceptance of Terms of Service)
The use of the Platform is subject to the following Terms of Service. The User understands and agrees that by indicating that he/she accepts the terms and conditions of use of the Platform when creating his/her Account or when connecting Platform as a guest, he/she is explicitly consenting to the Terms of Service listed in this document.
Clause 2 (Official communications between the parties)
The User understands and accepts that all official, public communications on the part of the Administrator shall be made solely via announcements posted on the Platform noticeboard. The User also understands and accepts that all official, private communications between him/herself and the Administrator shall be made solely via e-mail using the following addresses: the e-mail address specified in the User’s account and firstname.lastname@example.org.
Clause 3 (Changes to the Terms of Service)
The Terms of Service may periodically undergo changes (e.g. as a result of changes to the law or the addition of new features to the Platform). Users shall be notified of any changes to the Terms of Service in good time via announcements on the Platform noticeboard. The User understands and accepts that by using the Service following the publication of the new Terms of Service, he/she is implicitly consenting to these. If the User does not consent to the new Terms of Service, he/she must stop using the Service immediately and inform the Administrator of his/her lack of consent via e-mail so that the Administrator can proceed to de-activate his/her account.
Clause 4 (Lack of guarantees)
The User understands and accepts that his/her use of the Service is undertaken at his/her own risk and there are no guarantees regarding its use. For example, there is no guarantee that the Service will respond to the User’s requirements or will be free from interruptions or errors of any kind. The Platform uses industry standard security measures, and the Administrator shall do everything within its power to ensure the Service is reliable and of high quality. However, the User understands and accepts that the Administrator cannot under any circumstances be held responsible for any cases of unauthorised access to the Platform (e.g. due the negligence of the User in protecting his/her login details) or for any viruses, worms, Trojan horses or other potentially harmful codes on the Platform. Moreover, the User understands and accepts that the Administrator cannot under any circumstances be held responsible for the content uploaded or posted by the Platform Users (e.g. material from the individual courses or posted in a User's personal space), which is out of its direct control.
Clause 5 (Access to the Platform)
In order to gain access to specific features offered by the Service, the User needs to register with the Platform to create his/her individual Account. When the User has completed the registration process he/she takes on the role of an Authenticated User. Registration is free of charge and constitutes the User’s explicit acceptance of the Terms of Service. The User shall undertake to provide truthful information upon registering, keep his/her password secret and inform the Administrator immediately of any authorised access to his/her Account. The User understands and accepts sole responsibility for all of his/her activities on the Platform using his/her Account, releasing the Administrator from any responsibility.
Clause 6 (Course Creation)
Authenticated Users are able to manage courses in the capacity of Teachers via the “Create Class” function.
The Course will appear on the Platform with the Authenticated User listed as the Teacher. Authenticated Users can request up to five courses to be created by the Administrator by carrying out the same process using the “Request a Course” function. Creating each individual course is free of charge.
Clause 7 (Course management)
The School and the Teacher understand and accept that the management of each course and the activities carried out within it are their sole responsibility. The Administrator is therefore released from all responsibility and liability relating to matters such as the organisation of the course, the course material and the educational resources used, as well as any issues or grievances that may be voiced by the course participants (“the Students”), including complaints of any kind or claims for damages, whether large or small. The Teacher therefore assumes full responsibility for the task of overseeing Student registration for the Course.
Clause 8 (Course content)
The course must have a solely educational aim and should not contain material that is offensive, defamatory, against public decency, or that incites hate, violence, racial discrimination or illegal activity. In addition, it should not contain material that violates editorial copyright laws, breaches the privacy of third parties or that may generally give rise to liability in tort or criminal responsibility under Italian law. The Teacher understands and accepts that he/she is solely responsible for the educational material that he/she uploads and the consequences of this on the course as a whole. The Teacher undertakes to check all the material produced by the course participants (“the Students”), without prejudice to the fact that each course participant is ultimately responsible for his/her own actions. The User understands and agrees that the Administrator cannot in any circumstances be held responsible for the content uploaded by the Teacher and participants (“the Students”) during the course. Moreover, the User undertakes to check that the material posted on the Platform is free from viruses, worms, Trojan horses and any other malignant codes, and to not use the allocated disc space for purposes unrelated to the intended ends of the Service.
Clause 9 (Course data protection)
The Teacher understands and accepts that it is his/her sole responsibility to safeguard the course data. He/she therefore undertakes to back up the data and to recover it – in its entirety, if necessary – if it becomes lost or damaged as a result of hardware or software malfunctions, malware (malignant codes) or deletion on the part of the User. The Administrator is therefore released from all responsibility and liability for lost or damaged data.
Clause 10 (Limitations of the Service)
The User understands and accepts that the Administrator cannot under any circumstances be held responsible for any interruptions to the Service caused by the company that hosts the Platform or for any malfunctions, regardless of their severity or the form they take, triggered by the software that supports the Platform. The Administrator has the option to suspend the provision of Service as it sees fit, regardless of any educational activities in progress, in order to carry out maintenance work, update the Platform or resolve specific operating errors in the Service. The Administrator must notify users of this at least 10 days in advance via an announcement on the Platform noticeboard. The User understands and accepts that in the eventuality that the Service is suspended definitively (definitive closure of the Platform), the Administrator is not obliged to return the material published within the course to the Users or to reimburse the Users for any damages suffered. The User agrees to use the Service within the parameters and limits determined by the Administrator, and undertakes to not compromise the security and quality of the Service. This includes compromising the Service via the actions of other Users.
Clause 11 (Verification of compliance with Terms of Service)
The User understands and accepts that failure of his/her part to comply with any one of the terms and conditions contained in this document constitutes a breach of the Terms of Service. The Administrator reserves the right to check the course content and monitor the activities of the Platforms Users. The Administrator may do this at it sees fit and without notifying the User beforehand. If the Administrator judges – either at its sole discretion or having received specific information from third parties – that the Terms of Service have been breached, it shall notify via e-mail the Teacher of the course that has committed the breach, granting him/her 48 hours before action is taken. If, after being notified of the breach by the Administrator, the Teacher fails to take steps to rectify the source of the complaint or provide the Administrator with an acceptable justification for the noted breach within 48 hours, the Administrator will be within its rights to take appropriate action. This could involve removing the course content, preventing the User from accessing the Platform, closing the course or, if necessary, asking the Teacher to cover the cost of the damages to the materials and images.
Clause 12 (Applicable law and competent court)
The Terms of Service contained in this document are governed by Italian law. The parties agree that any
legal issues arising from the Terms of Service fall under the sole jurisdiction of the Court of Rome.
For all matters that are not provided for by the Terms Service, the parties should refer to the rules of law in force.
In the absence of provisions of law on the matter, the parties should refer to common norms and practises.
In accordance with Articles 1341 and 1342 of the Italian Civil Code, the User hereby declares that he/she has read the Terms of Service and that he/she accepts the following clauses contained in the aforementioned Terms of Service: Clause 1 (Acceptance of the Terms of Service), Clause 2 (Official communications between the parties), Clause 3 (Changes to the Terms of Service), Clause 4 (Lack of guarantees), Clause 5 (Access to the Platform), Clause 6 (Course Creation), Clause 7 (Course management), Clause 8 (Course content), Clause 9 (Course data protection), Clause 10
(Limitations of the Service), Clause 11 (Verification of compliance with Terms of Service), Clause 12 (Applicable law and competent court).
Processing of personal data
In accordance with the provisions of Italian Legislative Decree No. 196 of June 30 2003 and with the General Data Protection Regulation (EU) 2016/679 and subsequent amendments, we hereby inform users of how their personal data is processed.
1. Purpose and method of data processing
The personal data voluntarily provided by the User upon registration with the Platform are processed with the sole purpose of allowing the User to avail him/herself of the Service.
These data are stored permanently in the database of the Platform and are processed electronically using dedicated procedures. The data will not be stored for any longer than is strictly necessary to fulfil the purpose stated above. Moreover, the data processing method provides for the adoption of specific security measures aimed at averting the loss, and unlawful or improper use of the data, as well as preventing unauthorised parties to access it.
2. Mandatory data and consequences of failure to provide data
It is a mandatory requirement for the User to provide the data specified in the 'Create Account' form during the registration process (username, password, first name, surname, e-mail address, city/location and country). The User reserves the right to not provide these details, but this will result in the User being prevented from registering with the Platform, meaning that he/she will either have limited access to the Service or will be completely unable to use it.
3. Scope of data dissemination
The User's personal data shall only be disclosed to other parties when this is strictly necessary to fulfil the purpose of the data processing. The data shall not be made public.
4. User rights
The User may contact the data controller at any time in order to exercise his/her rights. In particular, the User has the right to ask the data controller what data has been processed, as well as where, how and for what ends it has been processed. The User also has the right to update the data or to amend it, i.e. to provide additional information when it is in his/her interests to do so. The User can request a copy of his/her personal information, which will be sent in a commonly used electronic form. The User can at any time ask for any data used in violation of the law to be deleted or frozen, and has the right to object to any future processing of this data.
Users will be able, at any time, to exercise their right to modify their contact details, to notify the Administrator changes and updates regarding their data, to obtain further information on the processing of their personal data carried out by the Administrator, by writing an email to the following address: email@example.com.
5. Data controller
The data controller is Mr. T. Marin (e-mail: firstname.lastname@example.org).
6. Consent to the processing of personal data
In accordance with the provisions of Italian Legislative Decree No. 196 of June 30 2003 and with the General Data Protection Regulation (EU) 2016/679 and subsequent amendments, the User, who understands that in failing to give his/her consent, he/she will not be able to use the Service, agrees to the processing of the personal data he/she has voluntarily provided upon registering for the Platform. He/she consents to the data being processed to fulfill the sole purpose stated above.
7. Consent for users under 16
The services offered by the Platform cab be enjoyed also by users under 16. In this case, the Administrator collects and processes personal data of minors only for the purposes, and in the way and manners explained in this policy.
8. Overseas transfer of personal data
Personal data of the Users can be freely transferred outside the national territory to other European Countries, but they may also be transferred outside the European Union. Whenever the Administrator transfers personal data outside the European Union, it will take reasonable steps and appropriate safeguards to keep the personal data safe, according to art. 44 of the Legislative Decree n. 196/2003 and articles 45 and 46 of the General Data Protection Regulation (EU) 2016/679.
9. Protection of payment information
All credit card purchases are processed using maximum security levels and the credit card information will be communicated directly to Eurobank, the operator designated by the Administrator to handle all such transactions. The data provided will be sent securely and will remain inaccessible even for the Administrator.
Cookies are small text files that are stored on the hard disk drive of the User’s computer to memorise their preferences and other information about the way they navigate websites. This allows users to navigate websites quicker and more easily on their next visit.
The cookies required for the i-d-e-e platform to function are:
- ASP.NET sessionID. It is important that the User’s browser is configured to accept this cookie. This guarantees the User’s authentication via the transmission of session identifiers when he/she navigates the Platform. When he/she disconnects from the Platform or close his/her browser, the MoodleSession cookie is automatically deleted.
Passive data collection
The IT systems and software procedures required for the Platform to function collect certain personal data over the course of their normal operation. The use of internet communication protocols implicitly involves the transmission of these data. The data are not collected in order to be equated with identified subjects, but by their very nature they could result in Users being identified due to processing and associations with data held by third parties.
This category of data includes IP addresses or the domain names of Platform Users’ computers, the URI addresses of the requested resources, the time the request was made, the method used to submit the request to the server, the size of the file received in response to the request, the code indicating the status of the server’s response (e.g. successful, error, etc.), as well as other parameters relating to the User’s operating system and IT settings.
These data may be used by the Administrator for the sole aim of collecting anonymous statistical information on the use of the Platform or verifying that the Platform is operating correctly, and will not be stored for any longer than is strictly necessary. The data may also be used to identify the perpetrators of cybercrime in the eventuality that such acts cause damage to the Platform.